Here are the most frequently asked questions about your Speaking Latino Spanish Teacher Community membership. Click on each question for the answers. If you don't find an answer to your question, please send us a message here:
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It can take up to 15 minutes for our system to update the settings for new members.
If you had a free account with Speaking Latino and used the same email address to purchase a membership, please log out and log in again so the system can pull your new settings.
If you have any issues logging into the website for the first time, please send us a message to support@speakinglatino.com
Follow these steps to reset your password:
1. Visit the Spanish Teachers Community login page and click on "Forgot Password?"
2. Check your inbox, spam, or promotions folders for an email called "[teachers.speakinglatino.com] Password Reset". Please note this is an automated message from and the sender's name is WordPress.
3. Click on the reset link to create a new password.
If you have problems, please contact us.
The Spanish Teacher Community membership and the All-Access Pass have different logging areas.
Click here to login to the All-Access Pass for the Spanish Teacher Success Academy or the World Language Teacher Summit.
To change your username and/or password click visit My Account or use the shortcuts in your profile menu. There you will see the two areas where you can make these changes.
Use the first field to change your username or use the next two fields to change and confirm your new password.
If you have problems, please contact us.
Yes, for annual memberships you can request an invoice or estimate here to start the Purchase Order process.
Follow these steps to update your credit card information:
1. Visit My Account and click on Update Payment Info.
2. Enter the new credit card information.
3. Delete your old credit card on record. If the old credit card is set as "default" our system will still use it for future transactions.
If you are an active member that received a notification from us to update the credit card information, click here. It can take up to 15 minutes for the system to update the settings and restore your access. Remember to log out and log in again.
If you've been a member before and your account was already cancelled, please contact us at support@speakinglatino.com if you'd like to join again. We will send you a link where you can enroll as a new member. Updating the credit card information will not activate your membership.
Everything is digital, created in Word/Google docs, PDF’s, PowerPoints or Google Slides so, you can download them and add them to your classroom management platform (Google Classroom, Canvas, Microsoft Teams, etc.)
If you are a Google Suite user, rejoice! Almost every lesson and resource have the supporting files linked inside the document for you to “create a copy” to your Drive.
If you use Microsoft, all the supporting files are available for you to individually download from the Community website. Everything is well organized in folders so you can easily find what you need.
Don't hesitate to contact us or schedule a video support call if you need technical help accessing the files.
Yes. Here are three (3) tools to help you plan the flow of your classes through the school year with the lessons and materials inside the Spanish Teachers Community:
1. Pacing Guides or Daily Schedules - Your daily lessons are planned for you, in a simple-to-follow Google Slide format that fits your needs: 50 Minutes Daily Schedules and Block Schedule.
2. Class Guides - These guides help you discover the lessons, activities, and materials inside the Community website that you can use in your classes during the school year.
3. Annual Lesson Plan Schedule - This Google Sheet includes all the Lesson Plans available to help you organize the flow of topics throughout the school year.
The lessons are designed to be downloaded and used as you need them. Each lesson plan includes many supporting files. The files are big, and we are talking about thousands of pages. We constantly work to update the resources, add new materials, and to always keep things working smoothly. So, download what you need when you need it to ensure you always have the most up-to-date version of resources without becoming overwhelmed. Otherwise, you'd end up with no space on your computer and outdated files.
Yes! Use the search option and type in “reading comprehension” and you will get 50+ scaffolded cultural activities for novice, intermediate, and advanced students.
You can cancel your membership at any time by following these steps:
1. Fill out the cancellation form here. Make sure to use the email linked to your membership. Submitting the form with an incorrect email address will NOT cancel your membership and you could be billed again.
2. Check your email inbox, spam, or promotions folders for your confirmation message with the last day you will have access to the membership.
If you are not sure about your account's email or have concerns about your billing, please don't hesite to send us a message at support@speakinglatino.com.
Yes, there’s a 30-day moneyback guarantee for monthly or annual memberships. If you are not satisfied with the Community, just cancel your membership, and send us a message to request your refund.
If you are still covered with the 30-day money back guarantee, it is important that you send us a message to support@speakinglatino.com requesting your refund.
Yes! Send us a message to support@speakinglatino.com and we will be happy to address any concerns you may have with your account or transactions.